ph35b Privacy Policy

1. Overview & Scope

ph35b is committed to protecting the privacy and personal data of all players who use its online casino and sports betting platform. This Policy applies to all personal data collected through ph35b.cam, including data gathered during account registration, identity verification, deposits, withdrawals, gameplay, customer support interactions, and marketing communications.

This Policy is intended to comply with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as administered by the National Privacy Commission (NPC). It also reflects ph35b's commitment to following PAGCOR's guidelines on the handling of player data within the Philippine regulated gaming environment.

This Policy does not apply to third-party websites, payment processors, or game providers that you may access through links or integrations on the ph35b platform. Those third parties operate under their own privacy policies, and ph35b is not responsible for their data practices.

2. Data Controller

For the purposes of Philippine data protection law, ph35b acts as the personal information controller in respect of the personal data collected through ph35b.cam. ph35b determines the purposes and means by which your personal information is processed.

Where ph35b engages third-party service providers to process data on its behalf — such as payment processors, KYC verification agencies, or customer support platforms — those parties act as personal information processors under written contracts that impose equivalent data protection obligations on them.

For any data-related queries, correction requests, or complaints, you may contact ph35b's Data Protection Officer via the contact details set out in Section 14 of this Policy.

3. Data We Collect

3.1 Registration & Identity Data

When you create a ph35b account, we collect the personal information you provide during registration, including your full legal name, date of birth, residential address, email address, and mobile number. This information is required to establish and maintain your player account and to verify that you meet the minimum age requirement of 21 years.

3.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, ph35b may collect copies of government-issued identification documents (such as a Philippine passport, driver's license, or PhilSys national ID), proof of residential address, and where required, documentation relating to your source of funds. This data is collected to comply with Philippine anti-money laundering regulations.

3.3 Financial & Transaction Data

ph35b collects records of all financial transactions conducted on your account, including deposit amounts, withdrawal requests, payment method details (e.g., GCash account references, bank account numbers), and transaction timestamps. Full payment card numbers are never stored on ph35b's servers — card processing is handled by certified payment processors.

3.4 Gaming Activity Data

We collect data about your gameplay on ph35b, including games played, wager amounts, game outcomes, session durations, and betting history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance reporting.

3.5 Technical & Device Data

When you access ph35b.cam, we automatically collect technical information including your IP address, browser type and version, operating system, device type, screen resolution, and connection type. This data is used for security monitoring, fraud prevention, and platform optimisation.

3.6 Communications Data

ph35b retains records of communications between you and our customer support team, including live chat transcripts, email correspondence, and any feedback or complaints submitted. These records are used for quality assurance and dispute resolution purposes.

The table below summarises the key categories of data ph35b collects:

4. How We Use Your Data

ph35b uses the personal data we collect for the following purposes:

• Account Administration: Creating, maintaining, and securing your ph35b player account, including processing your ph35b login and managing account settings;
• Transaction Processing: Facilitating deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment methods;
• Identity Verification: Verifying your age, identity, and eligibility to use ph35b in accordance with PAGCOR regulatory requirements;
• Legal & Regulatory Compliance: Meeting ph35b's obligations under Philippine anti-money laundering laws, tax regulations, and gaming regulations;
• Fraud Prevention & Security: Monitoring account activity to detect and prevent unauthorised access, fraud, money laundering, and other prohibited conduct;
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and to administer self-exclusion, deposit limit, and session time tools;
• Customer Support: Responding to your queries, complaints, and requests through ph35b's 24/7 live chat and email support channels;
• Platform Improvement: Analysing aggregated and anonymised usage data to improve the ph35b platform, fix bugs, and optimise performance across Philippine mobile networks;
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

ph35b processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing that is necessary to perform the contract between you and ph35b — i.e., operating your player account, processing transactions, and providing gaming services;
• Legal Obligation: Processing required to comply with ph35b's obligations under Philippine law, including anti-money laundering legislation, PAGCOR regulatory requirements, and tax law;
• Legitimate Interests: Processing carried out for ph35b's legitimate business interests, such as fraud prevention, platform security, and improving the gaming experience, where those interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

ph35b does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data may be shared in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own data protection policies and applicable Philippine financial regulations;
• KYC & Identity Verification Providers: Third-party identity verification services may receive copies of your identification documents to facilitate KYC checks as required by Philippine AML law;
• Game Providers: Game studios and live dealer platform providers may receive a limited player identifier to facilitate gameplay. They do not receive your full identity or financial information;
• Regulatory Authorities: ph35b may disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), or other competent Philippine authorities where required by law or regulatory order;
• Legal Proceedings: ph35b may disclose personal data if required by a valid court order, subpoena, or other legal process issued by a Philippine court or competent authority.

All third-party service providers engaged by ph35b who process personal data on our behalf are contractually required to handle that data in accordance with applicable Philippine data protection law and in a manner consistent with this Privacy Policy.

7. Cookies & Tracking Technologies

ph35b uses cookies and similar tracking technologies on ph35b.cam. Cookies are small text files stored on your device that help the platform function correctly and efficiently. ph35b uses the following types of cookies:

• Essential Cookies: Required for core platform functionality, including maintaining your ph35b login session, enabling secure payments, and preventing cross-site request forgery. These cannot be disabled without significantly impairing your ability to use ph35b;
• Performance Cookies: Collect anonymised data about how players navigate ph35b.cam — such as pages visited and time spent — to help ph35b improve platform performance and loading speeds on Philippine mobile networks;
• Functional Cookies: Remember your preferences, such as language settings and display configurations, to personalise your ph35b experience;
• Analytics Cookies: Used by ph35b to understand aggregate usage patterns. Data collected by analytics cookies is anonymised and used solely for internal reporting purposes.

You can manage your cookie preferences through the cookie settings accessible on the ph35b platform. Note that disabling essential cookies will prevent you from logging in to your ph35b account and accessing gaming services.

8. Data Retention

ph35b retains personal data only for as long as is necessary to fulfil the purposes described in this Policy or as required by applicable Philippine law. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your ph35b account and for a minimum of five (5) years following account closure, in line with PAGCOR regulatory requirements and Philippine AML obligations;
• Financial and Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and Bureau of Internal Revenue regulations;
• Gaming Activity Records: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes;
• Customer Support Communications: Retained for two (2) years from the date of the last interaction;
• Technical and Device Data: Retained for twelve (12) months for security monitoring and fraud investigation purposes.

Upon expiry of the applicable retention period, ph35b will securely delete or anonymise your personal data in a manner that prevents its reconstruction.

9. Data Security

ph35b implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and ph35b's servers;
• Encryption of sensitive data at rest, including stored identity documents and financial records;
• Two-factor authentication (2FA) available for player accounts via OTP to registered mobile numbers;
• Device recognition and anomalous login detection to flag and investigate suspicious account activity;
• Role-based access controls limiting ph35b staff access to personal data to those with a legitimate operational need;
• Regular security assessments and vulnerability testing of the ph35b platform infrastructure.

Despite these measures, no system is entirely immune from security incidents. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph35b will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required under the Data Privacy Act of 2012.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by ph35b:

• Right to be Informed: The right to be notified that your personal data is being collected and processed, and the manner in which it is being used — which is the primary purpose of this Privacy Policy;
• Right of Access: The right to obtain a copy of the personal data ph35b holds about you, along with information about how it is being processed;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your ph35b account settings;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph35b's legal retention obligations;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time. You may opt out of marketing communications at any time through your account settings or by contacting support;
• Right to Damages: The right to claim compensation for any damages sustained due to ph35b's inaccurate, incomplete, false, or unlawful processing of your personal data.

To exercise any of these rights, please contact ph35b's Data Protection Officer using the details in Section 14. ph35b will respond to all verified data rights requests within fifteen (15) business days. In complex cases, this period may be extended by an additional fifteen (15) business days, with prior notification to you.

11. Children's Privacy

The ph35b platform is strictly intended for adults aged 21 years and older, consistent with PAGCOR's minimum age requirements for online gaming in the Philippines. ph35b does not knowingly collect personal data from any person under the age of 21. If ph35b becomes aware that personal data has been collected from a person under 21 years of age, ph35b will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authority.

If you are a parent or guardian and believe that a minor under your care has provided personal data to ph35b or has accessed the ph35b platform, please contact our support team immediately at the details provided in Section 14.

12. International Data Transfers

ph35b's primary operations and data processing are conducted within or in relation to the Philippine gaming market. Where ph35b engages service providers whose servers are located outside the Philippines — for instance, cloud infrastructure providers or game studios headquartered in other jurisdictions — ph35b ensures that appropriate contractual safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012.

ph35b will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards — such as standard contractual clauses or binding corporate rules — and, where required, notifying the National Privacy Commission.

13. Changes to This Privacy Policy

ph35b may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform functionality. When material changes are made, ph35b will notify registered players via the email address on file or through a prominent notice on ph35b.cam prior to the change taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how ph35b is protecting your personal data. Continued use of the ph35b platform following the posting of changes constitutes your acceptance of the revised Policy.

14. Contact & Data Protection Officer

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by ph35b, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the ph35b platform dashboard

For formal data rights requests — such as access, correction, or erasure requests — please contact us via email with the subject line "Data Privacy Request" and include sufficient information to verify your identity as the registered ph35b account holder.

If you are not satisfied with ph35b's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about the NPC and how to file a complaint is available on the NPC's official website.